Imprint & Terms

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Despite careful quality control, we take no responsibility for the contents of external links. The sole responsibility for the content of external links websites lies exclusively by the author of the linked website.

If the prices in the reservation confirmation are different than the prices online, then the official hotel price list is valid. The hotel price list invalidates all previous price lists upon publication - mistakes, printing errors are excepted and prices are subject to change without notice. Discounts are applicable per reservation. We kindly ask that you book package offers as soon as possible as they are subject to availability.

The Privacy Statement applies to the collection and use of personal information collected in certain circumstances, for example when one visits our website, inquires about our services, reserves a room, makes a purchase, or calls us. Please take the time to read the following document, in which information regarding how Herbst Riederalm GmbH & Co KG uses this personal information, what kind of data is collected, how and to what purpose the data is used, with whom Herbst Riederalm GmbH & Co KG shares this information, and what measures Herbst Riederalm GmbH & Co KG takes to protect your personal data.

Your right to personal privacy and data protection is of the highest priority, and Herbst Riederalm GmbH & Co KG strives to protect these rights.

All obligations and responsibilities regarding data protection exceeding or in addition to this Privacy Statement will remain unaffected.

Herbst Riederalm GmbH & Co KG collects and uses your personal information in order to offer exceptional customer service, easy access to our website, and offer and provide optimal services. Furthermore, your personal information assists Herbst Riederalm GmbH & Co KG in informing you about our newest products and special offers and to keep you informed about other developments that we feel may interest you.

If you not interested in our new developments and/or would not like to receive information about our new products and services, you can inform us at any time.

There are many situations in which your personal information can help Herbst Riederalm GmbH & Co KG provide better service. That is why, for example, you are asked to provide information when you start a transaction. Only information relevant to the current situation will be requested. Normally this includes name, billing address, telephone number, e-mail address, preferred method of contact, and/or credit card information. Additionally, Herbst Riederalm GmbH & Co KG collects data for marketing research in order to better understand our clientele and offer appropriate services. Furthermore, Herbst Riederalm GmbH & Co KG collects customer activity data from our website. On the basis of this information, Herbst Riederalm GmbH & Co KG can assess which information is useful to our customers and which areas of our website and online services are of interest.

Herbst Riederalm GmbH & Co KG takes the protection of your personal information very seriously. Herbst Riederalm GmbH & Co KG promises you, that your contact information is never sold or passed onto other vendors. In order to provide you with exceptional service, Herbst Riederalm GmbH & Co KG may, under certain circumstances, give your information to legal individuals who are obligated to handle the information in accordance to the Privacy Statement. Under certain circumstances, it can be beneficial for Herbst Riederalm GmbH & Co KG to provide other companies (who are strategic partners with, or employed by Herbst Riederalm GmbH & Co KG) with certain information so that they can provide you with services and products in the name of Herbst Riederalm GmbH & Co KG.

These companies can help us to process information, take reservations and orders, deliver products, administer and maintain customer data, offer customer service, evaluate interest in our products and services, conduct customer research, or complete polls regarding customer satisfaction. These companies are obligated to handle your personal information in accordance with the Privacy Statement in order to protect personal privacy. Furthermore, Herbst Riederalm GmbH & Co KG may be required by law or legal regulation to provide personal information.

Herbst Riederalm GmbH & Co KG takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, transmission, alteration, and deletion.

The website employs the industry-standard SSL (Secure Sockets Layer) encryption. Your personal information and credit card information required in internet transactions is thereby safeguarded.

You can also help us secure your information by following some simple steps. Change your password often using a combination of letters and numbers and make sure you are using a secured web browser.

Herbst Riederalm GmbH & Co KG has taken security measures to ensure that your personal information for the intended purposes is correct, complete and up-to-date. Naturally, you have the right to access and change your information at any time. You can help us by making sure your contact information and default settings are correct, complete and up-to-date. You may also receive a copy of your personal information by contacting us at the e-mail address mentioned below.

As is common of many company websites, Herbst Riederalm GmbH & Co KG uses "cookies" and other technologies in order to assess which areas of our websites are particularly popular, how our internet guests move around, and how much time they spend in certain areas. Furthermore, Herbst Riederalm GmbH & Co KG uses cookies and other technologies to assess the effectiveness of our online marketing and evaluate if it attracts and alerts customers to our products and services. Herbst Riederalm GmbH & Co KG uses cookies and other technologies to analyse the data traffic on our website in order that we can improve its design and functionality, and to examine if it communicates efficiently with our customers. Lastly, Herbst Riederalm GmbH & Co KG uses cookies to make the website fit your needs better and make the navigation easier in each visit.

Like most websites, information requested by us is automatically collected and saved in a protocol. This information includes internet protocol addresses (IP addresses), type of browser used, internet service provider (ISP), reference and end pages, operating system, date and time, and click stream data.

In some of our e-mail notifications, Herbst Riederalm GmbH & Co KG uses the so-called "click-through URL", that is connected to contents on our website. When you use such a URL address, you pass through our web server before you land at the destination webpage. Herbst Riederalm GmbH & Co KG tracks these "click-through" data, to determine the interest in certain topics und to measure how effectively it communicates with our customers. If you would not like you information to be collected in this way, do not click on any text or graphic links in the e-mails.

Additionally, Herbst Riederalm GmbH & Co KG uses "pixel tags" (small picture files) that furnish information about which areas of the website the clients have visited or measure the effectiveness of the customer search requests on our site.

With help from pixel tags, Herbst Riederalm GmbH & Co KG can send e-mail notification in a format accessible by our customers. Additionally we can research if the e-mails were opened in order to help Herbst Riederalm GmbH & Co KG to only send e-mails that interest our customers.

As was already mentioned, Herbst Riederalm GmbH & Co KG takes your personal rights very seriously. So that the security of your personal information is ensured, all workers are given current instructions and the company takes strict security precautions to protect your personal information.

The website contains links to other companies. Herbst Riederalm GmbH & Co KG is not responsible for their personal privacy guidelines. Herbst Riederalm GmbH & Co KG recommends that you attain these companies' Privacy Statements.

Use of external tracking services:

• Yahoo Marketing Conversion (All codes)
• Google Adwords Conversion
• Google Analytics Tracking
• Google Adwords Remarketing

This website uses TAO, a web analysis service from vioma GmbH (‘vioma’). TAO uses so-called ‘cookies’, text files that are stored on your computer and which enable analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transferred to a vioma server in Germany and stored there. vioma will use this information to assess your use of the website, to compile reports about website activities for the website operator and to provide more services linked to your use of the website and the Internet.

vioma will also transfer this information to third parties, in so far as this is legally prescribed, or if third parties process these details on behalf of vioma. You can prevent the installation of cookies by selecting the relevant setting on your browser software; we would however point out that in this case not all of the functions of this website will be able to be used in full. By using this website you are consenting to the processing of the data compiled about you being used in the manner described and for the previously mentioned purpose.

This website uses Google Analytics, a web analysis service run by Google Inc. (‘Google’). Google Analytics uses so-called ‘cookies’, text files that are stored on your computer and which make it possible for your use of the website to be analysed. The information generated by the cookie about your use of this website (including your IP address) will be transferred to a Google server in the USA and stored there. Google will use this information to assess your use of the website, to compile reports about website activities for the website operators and to provide you with more information about services connected to your use of the website and the Internet.

Google will also transfer this information to third parties, in so far as this is legally prescribed, or in so far as third parties process these details on behalf of Google. Google will in no event link your IP address with other details stored by Google. You can prevent the installation of cookies by making the relevant setting on your browser software; we would however point out that in this case not all of the functions of this website may be able to be used in their entirety. By using this website you are consenting to the processing of the data compiled by Google about you being used in the manner described and for the previously mentioned purpose.

These Internet pages use plug-ins from the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

If you access any of our web pages with such a plugin, a connection to the Facebook servers is established and the plugin is displayed on the web page through a notification to your browser. This way, information is sent to the Facebook server regarding which of our web pages you have visited. If you are logged into Facebook as a member, Facebook will assign this information to your personal Facebook user account. When using the plugin features (e.g. clicking the "Like" button, submitting a comment), this information is also mapped to your Facebook account, which can only be prevented by logging out before using the plugin.

For more information on how Facebook collects, uses, and protects the data, your rights in this regard and options to protect your privacy, please see the Facebook privacy policy.

This website uses cookies for the purpose of addressing visitors with online advertising at a later date through the Google Network via remarketing campaigns. In order to advertise with remarketing adverts, third parties such as Google use cookies to record a visit to the current website. As a user you can deactivate the use of cookies by Google by visiting: www.google.com/ads/preferences.

If you have questions or concerns about the data protection statement please get in touch. Send us a message (for contact details see below).

You may of course ask Herbst Riederalm GmbH & Co KG what details are processed by Herbst Riederalm GmbH & Co KG about you, where these details come from, where they are used and to whom they are transferred. You may of course also correct any erroneous details and delete any data which has been processed impermissibly. Data protection declaration stipulations apply.

Herbst Riederalm GmbH & Co KG is entitled to change the data protection declaration from time to time. If fundamental changes are made a relevant message, together with an updated version of the data protection declaration, will be published on our website.

In the event of cancellation, terms and conditions for the Austrian Hotel Sector apply (as per WKO).

We recommend that you take out travel cancellation insurance (www.europaeische.at)